Shipping Policy

Shipping Policy – SSM Cosmetics and Health

At SSM Cosmetics and Health, we strive to deliver your orders safely and on time across India.

Order Processing

• Orders are processed within 1–2 business days after payment confirmation.
• Orders placed on Sundays or public holidays will be processed on the next working day.

Shipping Coverage

• We deliver products across India through trusted courier partners.
• Delivery availability may vary depending on the serviceability of your location.

Delivery Time

• Standard delivery: 3–7 business days.
• Remote or rural areas may require additional delivery time.
• Delivery timelines are estimates and may be affected by weather conditions, courier delays, or unforeseen circumstances.

Shipping Charges

• Standard shipping charges will be displayed during checkout.
• Free shipping may be offered on selected products or order values as part of promotional offers.

Order Tracking

• Once your order is shipped, tracking details will be shared via SMS, WhatsApp, or email (where applicable).

Damaged or Incorrect Products

• If you receive a damaged, defective, or incorrect product, please contact us within 48 hours of delivery with photographs of the product and package.
• We will review the issue and arrange a replacement or suitable resolution.

Delivery Attempts

• Our courier partners will make delivery attempts as per their standard policy.
• If delivery fails due to an incorrect address or unavailability of the customer, additional shipping charges may apply for re-dispatch.

Contact Us

SSM Cosmetics and Health

Website: www.swamisamarthmedicalandcosmetics.in

Email: ssmcosmeticsandhealth@gmail.com

WhatsApp/Phone: +91 9172837549

We are committed to providing a smooth and reliable shopping experience for all our customers.

You can directly add this policy to your website's Shipping Policy page.